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Transparent Pricing

IT Support That Fits
Your Business Budget

No surprise invoices. No local tech travel fees. Just fast, expert remote support at a predictable rate — or a single session when you need it.

No Setup Fees Cancel Anytime U.S. & Canada Coverage English & Spanish Support
One-Time Session
Business Fundamentals
Fast professional help for a specific issue — no monthly commitment required.
$139
one-time  ·  single session
Up to 90 min Single Incident
  • One remote support session
  • Up to 90 minutes of technician time
  • Diagnosis & troubleshooting
  • Windows operating system issues
  • Software installation & configuration
  • Email setup & repair
  • Printer & peripheral troubleshooting
  • Virus & malware cleanup
  • Performance optimization
Scope Covers a single incident or related issue. Additional work beyond the session may require a follow-up appointment.
Ideal for home users, remote workers, and small businesses that need fast professional assistance without a monthly commitment.
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Monthly Plan
Business Advantage
Reliable monthly IT support without the cost of a full-time technician.
$299
per month  ·  billed monthly
Up to 8 Users Unlimited Troubleshooting
  • Remote support during business hours
  • Support for up to 8 users/workstations
  • Unlimited remote troubleshooting
  • Windows OS support
  • Microsoft Office support
  • Email troubleshooting & configuration
  • Printer & scanner support
  • Software installation assistance
  • Virus & malware removal
  • System tune-ups & performance optimization
  • Basic backup assistance
Response Time Most requests are addressed within 4 business hours.
Ideal for small offices and professional firms looking for affordable ongoing IT support.
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Monthly Plan
Business Priority
Priority access for businesses that depend on technology every single day.
$499
per month  ·  billed monthly
Up to 15 Users Priority Queue Monthly Review
  • Priority remote support during business hours
  • Support for up to 15 users/workstations
  • Unlimited remote troubleshooting & repair
  • Windows OS support
  • Microsoft Office support
  • Email setup & troubleshooting
  • Printer & peripheral support
  • Software installation & configuration
  • Virus & malware removal
  • Performance optimization
  • Basic backup & recovery assistance
  • Monthly system health review
Response Time Priority requests are typically addressed within 1 business hour.
Ideal for growing businesses that need dependable IT support and minimal downtime.
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Sub-10-Min Response

We are on your screen before a local tech reaches their vehicle.

AES-256 Encrypted

Every remote session runs through a bank-grade encrypted tunnel.

Cancel Anytime

No long-term contracts. Cancel your monthly plan with 30 days notice.

English & Spanish

Bilingual support for your entire team — office staff and field crews.

Frequently Asked Questions

What happens after I pay?

You will receive a PayPal confirmation and we will contact you within your plan's response window to get started. For fastest response, message us directly on WhatsApp right after payment.

Do you support Mac or Linux?

Our current plans are optimized for Windows environments and Microsoft 365. If you have a mixed environment, contact us before purchasing and we will assess your setup.

What does "business hours" mean?

Business hours are Monday through Friday, 8 AM to 6 PM Eastern Time. For urgent issues outside these hours, contact us via WhatsApp and we will do our best to assist.

Can I upgrade from Business Advantage to Business Priority?

Yes. Contact us at help@smartremotesupport.com and we will prorate the difference for the current billing period.

Is there a setup fee?

No setup fees, ever. You pay the plan price and we get to work immediately.

What if my issue is not resolved in the one-time session?

If the issue requires more time beyond the 90-minute session, we will quote you a fair rate or recommend upgrading to a monthly plan for unlimited coverage.

Can I pay by invoice instead of PayPal?

Yes, for monthly plans we can arrange invoicing. Contact us at help@smartremotesupport.com to discuss options.

SYSTEM DOWN RIGHT NOW?
Don't wait. Every minute costs your business billable revenue.

Contact our rapid-response operations room immediately. We will be on your screen before a local tech can reach their vehicle.

WhatsApp Emergency Support Schedule a Free Diagnosis