Personalized IT Helpdesk
Support for Businesses

Fast, secure, and professional remote IT support for small businesses and individuals worldwide — available in English and Spanish.

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Services

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Choose the service you need

From cybersecurity and troubleshooting to backup, recovery, and communication, we act as your dedicated remote IT department. Our mission is to keep your systems secure, optimized, and running smoothly so you can focus on growing your business.We handle everything from routine maintenance and performance tuning to cloud storage configuration, email support, and proactive security updates. Whether you’re solving day-to-day tech issues or planning long-term IT improvements, we provide reliable, affordable support tailored to your business needs.Think of us as your on-call tech partner — professional, efficient, and always available when you need us most.

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Remote Troubleshooting

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Quick solutions to fix software, hardware, and network issues — anytime, anywhere.

Device Troubleshooting & Repair– Fix slow computers, software crashes, driver issues.Network & Wi-Fi Setup – Optimize home and office networks for stability and speed.Cybersecurity & Protection – Virus removal, firewall configuration, data backup.Cloud & Email Support – Setup, migration, and troubleshooting for Google Workspace, Microsoft 365, and others.Remote Training & Guidance – Learn step-by-step with live experts.

Backup and recovery

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Protect your data with secure backups and fast recovery when it matters most

Data Recovery Services – Restore lost files from corrupted drives, deleted folders, or malware incidents.Cloud Integration – Secure setup for Google Drive, OneDrive, Dropbox, and other platforms.Business Continuity Planning – Keep your company operational with disaster-ready recovery solutions.Personal File Protection – Safeguard family photos, important documents, and personal data.

Communications

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Reliable email and communication tools that keep you connected and productive.

Email Setup & Migration – Professional setup for Gmail, Outlook, Microsoft 365, or custom domains.Troubleshooting & Repair – Fix login errors, sync issues, and delayed or missing emails.Spam & Security Protection – Block phishing, junk mail, and unauthorized access.Communication Platform Support – Assistance with Zoom, Teams, Slack, WhatsApp Business, and other messaging tools.

BASIC Cybersecurity

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BASIC knowledge to safeguard your systems, data, and privacy from online threats.

Threat Detection & Removal – Identify and eliminate malware, spyware, and viruses.Firewall & Network Security – Secure your Wi-Fi, routers, and networks from intrusions.Identity & Data Protection – Keep personal and business information safe from leaks.Ransomware Defense & Recovery – Shield against attacks and restore locked systems.Security Training & Awareness – Learn how to spot phishing emails and online scams.

business fundamentals

1 Remote Session (up to 90 minutes) – Extra time dedicated to resolving complex issues without feeling rushed.Device Health Check – Complete system scan and performance tune-up for one computer.Email Support – Fix login errors, syncing problems, or missing emails to keep communication flowing.Basic Cybersecurity Setup – Antivirus installation, firewall configuration, and essential security updates.Cloud Storage Setup – Secure configuration of Google Drive, OneDrive, or Dropbox for easy file access and backup.Cybersecurity Awareness Training – Practical tips on spotting phishing emails, scams, and safeguarding accounts.

Business Advantage

Up to 5 Remote Sessions per Month – Reliable IT support on demand.Multi-Device Coverage – Support for up to 5 computers or laptops to keep your whole team connected.Email & Communications Management – Complete setup, troubleshooting, and ongoing support for Gmail, Outlook, and Microsoft 365.Advanced Cybersecurity Protection – Routine malware scans, firewall management, and phishing defense to safeguard your business.Backup & Recovery – Set up secure backups and recovery options for critical business data.Priority Response – Faster response times to minimize impact operations.

Satisfaction Guaranteed

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Your peace of mind comes first — if you’re not satisfied, we’ll make it right

At Smart Remote Support, we stand behind every service we provide. Your trust matters to us—that’s why we guarantee professional, reliable solutions every time. If you’re not fully satisfied, we’ll work with you until the issue is resolved or make it right at no extra cost. Your success is our priority.

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